Problem: I am not able to connect to the internet.
Action: Contact your I.S.P

Problem: I can connect to the internet but I cannot access my website and neither can anyone else I ask to check.
Action: Contact Swim Communications: 03 9326 8000 or your system administrator.

Problem: I cannot send or recieve email.
Action: Contact your ISP or system administrator.

Problem: I cannot send email.
Action: Contact your ISP or system administrator.

Problem: I cannot recieve email.
Action: Contact Swim Communications or your system administrator. Check that your webmail box is not full.

Problem: I’m seeing an old version of my website.
Action: You need to refresh your cache. Try holding down the shift key and refreshing the page.
Click here for information regarding cache