Troubleshooting
Please note: Chester is a web based automated team member. Have some fun and ask him some web based questions. He may just have the answer to your question and does have the ability to learn. So chances are if you dont get the answer you're looking for this time around, you may do the next time you visit!
What SWiM Can Offer in Social Media
Problem: I am not able to connect to the internet.
Action: Contact your I.S.P
Problem: I can connect to the internet but I cannot access my website and neither can anyone else I ask to check.
Action: Contact Swim Communications: 03 9415 9777 or your system administrator.
Problem: I cannot send or recieve email.
Action: Contact your ISP or system administrator.
Problem: I cannot send email.
Action: Contact your ISP or system administrator.
Problem: I cannot recieve email.
Action: Contact Swim Communications or your system administrator. Check that your webmail box is not full.
Click here for information regarding webmail.
Problem: I'm seeing an old version of my website.
Action: You need to refresh your cache. Try holding down the shift key and refreshing the page.
Click here for information regarding cache.
